Privacy Policy

See also The Exporters Almanac’s Cookie Policy and Terms & Conditions.


TradeTech Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. If you do not accept this Privacy Policy, you should not use this site.

  • Definitions and Interpretation

In this Policy the following terms shall have the following meanings:


means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site.

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;]

  • Information About Us

This Site is owned and operated by TradeTech Solutions Ltd, a limited company registered in England under company number 11712382.

Registered address: Kemp House, 160 City Road, London EC1V 2NX

VAT number: GB 340 3511 47

Data Protection Officer: Ian Dunning.

Email address:

Postal address: Kemp House, 160 City Road, London EC1V 2NX

We are registered with the Information Commissioner’s Office.

  • What Does This Policy Cover?

This Privacy Policy applies only to your use of our Website (and emails you may send us). Our Website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such Websites before providing any data to them.

  • What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”), the Data Protection Act 2018 and the UK-GDPR (United Kingdom General Data Protection Regulation) (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an "identifier".

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  • What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a) The right to access the personal data we hold about you; see below to see how to do this.

b) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.

c) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 8.

d) The right to restrict (i.e. prevent) the processing of your personal data.

e) The right to object to us using your personal data for a particular purpose or purposes.

f) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. However, We would welcome the opportunity to resolve your concerns ourselves, so please contact us first via the Helpdesk indicated below.

  • What Data Do You Collect and How?

Information systems and software procedures used to operate the Website acquire, during the normal course of operation, some personal data whose transmission is implicit in the communication protocols of the Internet. Each time a user enters this Website and each time the user refers to content we save the access data in the form of protocol files. Every protocol file is composed of:

  • The Website from which our page has been drawn;
  • Its IP address;
  • Date and time of access;
  • The client’s request;
  • The http response code;
  • The amount of transmitted data;
  • The browser and OS used.

Other than this anonymous information (which is not personal) we do not automatically collect any personal information from this Website. However, if you sign up for any of the services on this Website that require registration, we will require some personal information. Each registration process will set out what information is required from you and what we will do with this information. If you do not wish to provide these details, then we will be unable to provide the relevant service. Please also note that some Websites and services indicated on this Website are provided by third parties. In these cases, the relevant privacy policy will be that of the third party.

  • How Do You Use Cookies?

See our Cookie Policy.

  • Creating a User Account

Some sections of the Website are accessible solely to users having created a user account to enable them to benefit from the Website's services. As part of the creation of their user account, users must provide a certain amount of information about themselves and must choose a username and password. Users undertake to provide full, accurate and up-to-date information, and to make any necessary modifications to that information to ensure it remains up-to-date. TradeTech Solutions Ltd reserves the right to suspend or withhold permanently the use of the Website's services if any piece of information provided by a user proves to be inaccurate, incomplete or not up-to-date. Users are solely responsible for keeping their password confidential. Users acknowledge and accept that their account is strictly personal and that communicating their password to third parties is prohibited. Users are wholly liable for any use of their usernames and passwords, whether or not they have authorised that use. Users undertake to inform TradeTech Solutions (via the helpdesk - see below) immediately of any unauthorised use of their usernames and passwords. If they fail to inform TradeTech Solutions Ltd of this, they may access solely those parts of the Website that do not require the creation of a user account.

  • How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Ian Dunning):


  • Postal address: Kemp House, 160 City Road, London EC1V 2NX

  • We Will Not Share Your Personal Data

Any of your Personal Data that is collected by Tradetech Solutions Ltd. or its affiliates will be kept confidential by TradeTech Solutions Ltd and its affiliates, and we will not disclose it to any third parties. The only exception to this is that we may disclose certain of your Personal Data if we are required to do so by law, regulation or the order of court or other legitimate government body or arbitration panel.

  • Transfer and Recipients of Personal Data

In case of access to the Website from outside of the United Kingdom whose legislation relating to the collection, use and transfer of data differs from that of the United Kingdom, we draw your attention to the fact that by continuing to use the Website, you transfer Your Personal Data to the United Kingdom and consent to such transfer.

TradeTech Solutions Ltd may transfer Your Personal Data outside the United Kingdom, provided that it ensures, before transferring it, that entities outside the United Kingdom, offer an adequate level of protection or are subject to appropriate safeguards, in accordance with United Kingdom legislation.

  • Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on this Website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 1st August, 2021.